Mike MacDonagh
Support-focused developer who turns chaos into clean, documented systems. I troubleshoot, fix broken processes, and build lightweight tools that keep teams moving.
Base
Mullingar, Ireland
Experience
10+ years in web · support
Focus
Front-End · UI · Docs · Support Ops · AI
What I Do
I keep internal systems tidy and usable: triaging bugs, grooming backlogs, writing practical user guides, and shipping small tools (web/automation) that remove friction. I’m comfortable digging through SharePoint/Teams setups, documenting processes, and training AI assistants to handle routine queries— so people get answers faster.
Experience Highlights
Freelance Developer & Digital Consultant
2015 – PresentMechmadhog · Collabs: Avaz & Digital Assist
- Delivered client websites; handled hosting, domains, email & SSL.
- Theme/dev work in HTML/CSS/JS; WordPress migrations & maintenance.
- Process & tooling advice; light UX, SEO enhancements, analytics reporting.
- Docs & handovers so clients can self-serve confidently.
Junior Power Apps Developer
Dec 2019 – Sept 2025EirEvo (formerly Evros Technology Group)
- Internal application support for SharePoint, Teams & line-of-business tools.
- Built/maintained documentation (user guides, environment setup, SOPs).
- Backlog management via DevOps & Autotask; triage bugs & enhancements.
- Facilitated standups, knowledge-shares; trained/configured support AI agents.
Projects
Latest Writing
AI vs AEI: When Emotional Safety Replaces Intelligence
December 18, 2025